We were on our honeymoon and this was a wonderful place to stay. I will remind you of a 5 star hotel. The noise is hardly noticeable while at beach/pool, and we had no problems with, Very nice hotel, pity about the building site, Having just returned from this hotel following a 5 night break, both my wife & I have mixed feelings. This is the version of our website addressed to speakers of English in the United States. Kind Regards, Mohamed El Aghoury, General Manager. Our main focus- point with guest reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. The hotel itself is fine, we had booked the hotel some months previously on the internet on a "room only" basis and had carried out considerable research in looking for a value for money option, the trip being viewed as a "mini break" as opposed to a "main holiday". Check-out is normally 12 but you can hold the room late for 65 aed (approx 10 pounds) per hour, if you have a night flight as we did. Our luxury hotel offers access to Jumeirah Beach and is within walking distance to Dubai Marina and several transportation options for getting around the city. The atmosphere here is relaxed and family-friendly, with a wide range of amenities great for kids. Literally chairs at breakfast were falling apart and many of the dining chairs outside at breakfast were covered in bird droppings. See 2,803 traveller reviews, 2,371 photos, and cheap rates for Sheraton Jumeirah Beach Resort, ranked #218 of 749 hotels in Dubai and rated 4 of 5 at Tripadvisor. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Does Sheraton Jumeirah Beach Resort offer any business services? The building, among the smallest on the beachfront, is surrounded by extensive manicured gardens with palm trees and flowers. Big Resort with Pool and its own private beach. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. We are sorry to hear that we were unable to meet your expectations on your last visit. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. They worked for quantity, not quality. Hotel Impressive entrance/lobby, and spotless rooms (we had sea view on 2nd floor). Overview The Sheraton Jumeirah Beach Resort and Towers is a luxurious five-star resort located right on The Walk and opening up onto a beautiful sandy beachfront. We recommend calling ahead to confirm details. Prices are calculated as of 14/12/2020 based on a … Oh and there are loads of places and variety to go eat. Great shower. Many travelers enjoy visiting Jumeirah Archaeological Site (5.2 miles). Please see our partners for more details. Huge bed, huge window looking onto beach (no balcony) and usual TV, Minibar, telephones. Are there opportunities to exercise at Sheraton Jumeirah Beach Resort? On arrival at DXB we were pleasantly surprised to be met by a "Sheraton Greeter" who had our full details on his clip board & ushered us without any hassle, One of the less glamerous looking hotels from the outside, but actually an excellent hotel and you will instantly forget the initial impresion & glum exterior on entry to the foyer. New year's night. I did half board- unfortunately the food in the main restaurants was disappointing. Once again I would like to take this opportunity to apologize for the shortfalls in our service and offers at the hotel. Take the big bus tour which stops at this hotel along it's beach tour you can also take the city tour and is, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Jumeirah Beach Resort, Marriott Autograph Collection Hotels in Dubai, Dubai International Financial Centre (DIFC) Hotels, Hotels with Complimentary Breakfast in Dubai, Hotels near Pavilion Dive Centre at Jumeirah Beach Hotel, Hotels near Yinyang Connection Massage Center & Spa, Hotels near Extreme Adventure Tourism L.L.C, Hotels near 8th Element Spa & Massage Center, Hotels near Alexandra Dhow Cruise Dubai Marina, Hotels near Nakheel Harbour & Tower Station, Dubai World Central - Al Maktoum International Airport Hotels, Hotels near University of Wollongong - Dubai Campus, Hotels near The Emirates Academy Of Hospitality Management. We were amazed by the building work going on in the hotel's general proximity. Nobody informed us about how this would happen. Location, Facilities and Service are always outstanding. See more questions & answers about this hotel from the Tripadvisor community. The glasses at breakfast are so dirty that I don't want to take them in my hands, not that I drink from them. Sheraton Jumeirah Beach Resort: Excellent - See 2,805 traveler reviews, 2,122 candid photos, and great deals for Sheraton Jumeirah Beach Resort at Tripadvisor. There must have been 100 + sunbeds with people on the beach and only 1 server. The work goes on 24/7 & if you don't request a sea view room, you will be able to, We stayed at this resort for 6 nights and enjoyed it very much. What? The bath and toilet were never washed at all. Please see our partners for more details. Prices are calculated as of 2020-12-28 based on a … Now £66 on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Book Sheraton Jumeirah Beach Resort, Dubai on Tripadvisor: See 2,803 traveller reviews, 2,371 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #219 of 749 hotels in Dubai and rated 4 of 5 at Tripadvisor. During the coronavirus period! The town Abu Dhabi is around 118 km away. View the menu for the restaurant at Sheraton Jumeirah Beach Resort. We stayed here for 5 nights in March '05 and the weather was perfect not only for sunbathing at the pool or private beach, but also for exploring Dubai. I just count every day we leave this awful, dirty and old hotel. Now £67 on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. We offer a wide range of activities including water sports, Armonia Spa, kids' club, Turkish Hamam and multiple sports facilities for all the family. It features an impressive array of on-site activities, including a PADI-certified diving center; a great kids’ club with activities; several restaurants and bars; a large pool; manicured grounds; and a wonderful fitness center. See 2,798 traveller reviews, 2,369 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #217 of 748 hotels in Dubai and rated 4 of 5 at Tripadvisor. We found the room and resort facilities such as pool, bars, and restaurants to be dreary and outdated, they are far below the standards of a resort experience that travelers expect in Dubai. Own or manage this property? Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. See 2,808 traveller reviews, 2,374 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #220 of 753 hotels in Dubai and rated 4 of 5 at Tripadvisor. Sometimes they put us in a scary and dark place for breakfast, they call it an Italian restaurant. Breakfasts. No beach towels and no alternatives. On a white sand beach in the JBR, Sheraton Jumeirah Beach Resort features a large outdoor pool and private beach area where guests can enjoy the perfect Arabian Gulf coastline. Book Sheraton Jumeirah Beach Resort, Dubai on Tripadvisor: See 2,753 traveler reviews, 2,329 candid photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #205 of 715 hotels in Dubai and rated 4 of 5 at Tripadvisor. Our son who was 14 months when we made this trip was always made a priority for all our requirements by the hotel staff. The Sheraton Jumeirah Beach Resort All-Inclusive Gold programme includes the following: Buffet breakfast in the Palm Garden Restaurant & Terrace (6.30am to 11am) Buffet lunch in the Palm Garden Restaurant & Terrace (12.30pm to 3.30pm, 1pm to 4pm on The sun beds are in a terrible state. I’ve stayed at better 3 star hotels… Property is worn and unmaintained. We went down to black goose and the girl in 2 minutes was able to find and give us bread and butter and even refused to take any payment. Don't make mistakes and don't pay that kind of money for this hotel. We had numerous problems with our shower, toilet, and sink, again, not to be expected in a category 6 Bonvoy resort. Which room amenities are available at Sheraton Jumeirah Beach Resort? Dear 178jeremyw, Thank you for writing your review on TripAdvisor following your visit to the Sheraton Jumeirah beach Resort. The hotel knows that all rooms are now fully occupied, but is not taking steps to add extra tables and additional staff for the busy period. This is an example of what a kind of service is. At the reception, they apologized and said that they would do a very high-quality cleaning in our room. Taxes and fees that are shown are estimates only. Does Sheraton Jumeirah Beach Resort have an airport shuttle? High Marriot Standards. The Sheraton is a small family-friendly resort located on the southernmost part of famous Jumeirah Beach. Sheraton Jumeirah Beach Resort, Dubai: See 2,788 traveller reviews, 2,362 user photos and best deals for Sheraton Jumeirah Beach Resort, ranked #216 of 737 Dubai hotels, rated 4 of 5 at Tripadvisor. And like other reviewers mentioned – it is almost impossible to get a drink/coffee. Prices are calculated as of 14/12/2020 based on a … The hotel staff were all very freindly and above all very helpful. Which popular attractions are close to Sheraton Jumeirah Beach Resort? We hope that the rest of you stay with us goes beyond your expectations and look forward to welcoming you again and have the opportunity to be of service in the near future. Stains from chairs and fingerprints from surfaces have never been removed. Service was equally bad at Black Goose and Bliss. Sheraton Jumeirah Beach is a small resort with a laid-back vibe. I recommend going yourself, directly to the bar to order/get the food. And delicious pastries for breakfast. Sheraton Jumeirah Beach Resort, Dubai: 2,808 Hotel Reviews, 2,374 traveller photos, and great deals for Sheraton Jumeirah Beach Resort, ranked #220 of 753 hotels in Dubai and rated 4 of 5 at Tripadvisor. Dear tw6937a, Thank you for writing your review on TripAdvisor following your visit to the Sheraton Jumeirah beach Resort. You should have more people like that! A resort haven, which combines relaxation with accessibility, is perfect for all business travelers, honeymooners, families and holidaying guests. There are more places to choose from in the Dubai area. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. We were looking for a value for money hotel that would provide a relaxing base for getting some winter sun and this hotel delivered. Guys, the hotel is 5 stars. Are any cleaning services offered at Sheraton Jumeirah Beach Resort? I am aware that one of my colleagues has reached out to you directly and your feedback has been addressed to all concerned departments. 100 m from its own sandy beach. All food was buffet, it all looked dirty. From AU$138 per night on Tripadvisor: Sheraton Jumeirah Beach Resort, Dubai. The check in time is 3pm we arrived at midday and our room was not ready, reception advised us we would have to wait. All 256 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and LED TVs with satellite channels. In the morning, it was already discovered that the floors were dirty, there were crumbs on the floor, the carpet was dirty and stained, the chairs were stained, and there were fingerprints on tables and doors. on the positive side, very good wi-fi, works even on the beach. Staff are friendly, hospitable and always do their best in every way to make you comfortable and welcome. sheraton jumeirah beach hotel dubai, sheraton dubai, sheraton jumeirah beach resort & towers, dubai sheraton. Yesterday at 12:00 at night we needed a bread basket and butter, we will call the reception, they said "the room service does not work, but now the cafe is open, but they do not have delivery to the room, you need to go down and take it yourself" for us it was not problem. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Wine was brought only by the glass, a bottle was not given. The variety was good, but everything was not tasty. Yes, free parking is available to guests. Response from Mohamed El Aghoury, General Manager at Sheraton Jumeirah Beach Resort. Book your stay with us during the Dubai Shopping Festival & avail of special rates inclusive of a 20% discount on F&B, sports activities, and Buy 1 get 1 free on Spa Treatments See Details Get up to 2 free nights with Mastercard There are obviously a number of hotels in the area and in the city as a whole but this place does definitely stand out for the quality of service. But a day later, they even stopped washing. Restaurants and Bars are amazing. We really do hope that this experience on this particular visit will not hinder you from visiting us again and that we will have the opportunity to be of service in the near future. Yes, dry cleaning and laundry service are offered to guests. There are more places to choose from in the Dubai area. It was shocking for a Sheraton. Service. So we decided to have some thing to eat. What are some restaurants close to Sheraton Jumeirah Beach Resort? The atmosphere here is relaxed and family-friendly, with a wide range of amenities great for kids. Rooms are spacious, the hotel has lots of activities. Guests were allowed to help themselves to the buffet….everyone touching the serving utensils etc.. And in some F&B outlets- I could see the chefs NOT wearing masks as they made food. The receptionist came over to us no less than three times in the 45 minutes that it took get the room ready to give us updates. Such information gives us an insight into your experience at the Sheraton Jumeirah Beach and it is a great benefit for us to … Our room faced the JBR side (not beach side) and we were kept awake from the all night traffic of the busy road outside our window. Thanks to the Sheraton hotel for the spoiled mood and the money spent in vain. Bonvoy should review the category of this facility as it clearly. I take this opportunity to apologize for the inconveniences that this may have caused to you. On the positive side, the beach is very nice and we were pleased by the breakfast, unfortunately, these elements were unable to overcome the many deficiencies of this resort. I must stress it did not affect us in any way. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We arrived early (9am) and usual check-in is not until 3pm, but by 12 noon they had a room ready for us at no extra charge. The hotel is very old, when I found out that this hotel is 5 stars, I was shocked! Right in the middle of Jumeirah Beach residence 'Walk' with great shopping and dining options, surrounded by landscaped Gardens that boast more than 200 Palm Trees. Fitness center, and an on-site restaurant, and a sauna during their stay amenities are available Sheraton. 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